Marketing channels for startups

There are several marketing channels available for startups, including social media, email marketing, public relations, networking, and websites. Each of these channels offers unique advantages as you try to reach your target audience.


A website is important for a few reasons. First, it helps establish your brand identity and build credibility. Second, it provides a platform to showcase your products or services and share information about your startup. Third, it can help attract new customers and increase your visibility in search engine results. Lastly, it allows you to connect with your audience and engage with them through various digital marketing tactics such as social media and email marketing.

The key to developing relationships with your customers is credibility. A great-looking and functional website builds trust, helping you establish your startup as a reputable and reliable option. From those relationships comes lead generation. An optimised website ideally creates an ongoing sales funnel of quality leads. 

To make the most of your website, you need to ensure it’s well designed and on brand, using distinctive colour schemes and graphics. Implementing engaging call-to-actions and relevant keywords throughout your content to ensure user-friendliness. If possible, start search engine optimisation (SEO) on day one. This will help your website maintain a healthy stream of traffic.


Email marketing is a powerful way to reach your target audience and drive sales.

The first step in email marketing is to build a list of subscribers who opt in to receiving marketing emails from you. This list should ideally consist of people who are genuinely interested in your products or services, and who are likely to engage with your emails. To build out a list, there are a number of ways, including through your website, social media, and events. It’s vital to obtain explicit consent to receive marketing communications before you add someone to your email list.

Once you've built your list, start personalising your emails. Make sure your emails speak to your subscribers’ needs, be it the needs for information, for tips and advice, or for certain products and services. In a nutshell, be helpful and relevant. You can also use automation to send emails based on where a subscriber is at on their customer journey.

Finally, it’s crucial to test and measure the effectiveness of your emails. Run A/B tests on different subject lines, calls-to-action, or email designs to see what works best. Use analytics to track open rates, click-through rates, and conversions, and use this data to refine your strategy and optimise for outcomes going forward.

Social media

Social media has become a powerful tool for reaching a broad audience and engaging with customers around the globe. Platforms such as Facebook, Twitter, LinkedIn, and Instagram allow for a myriad of options for promoting your startup, including paid advertising, sponsored content, community building and organic posts.

To use social media effectively, you need a comprehensive content strategy that aligns your marketing efforts with your business goals, and have a strong knowledge of your target audience. Through your content campaign, you can use a mix of content types, including text, images, videos, and infographics, to keep your audience engaged.

Social media is also a valuable tool for engaging your customers in two-way conversations, allowing you to respond quickly and effectively to customer enquiries and complaints.

Public relations

Public relations (PR) is the practice of building and maintaining positive relationships between your startup and relevant stakeholders, including customers, investors, employees, and the media. An effective PR campaign can uplift your brand reputation, drive sales, and help to achieve your business goals. 

The media can be a powerful ally in your PR efforts. To build relationships with journalists and media outlets, you need to be proactive in reaching out to them. Develop a targeted media list, pitch stories that are relevant and timely, and be responsive to media requests. Creating and maintaining these relationships can help you achieve long-term success in your public relations. 

In today's digital age, reputation management is more important than ever, so ensure you regularly monitor your brand's reputation, and be transparent and honest in your communications. This will help mitigate crises.

As a final step, it's also important to measure the effectiveness of your PR efforts. Use metrics like media coverage, social media engagement, social sentiment, and website traffic to gauge the impact of your campaign, then use this data to refine your messaging and tactics going forward.

Networking and meetups

Networking is a critical component of marketing, especially in the startup world. It involves establishing and building relationships with other professionals in your industry, with the goal of expanding your reach, building your brand, sharing knowledge and identifying new opportunities. When networking, it’s important to be approachable and friendly. Effective networking requires active listening; when you meet someone, take the time to listen to their story, understand their needs, and identify ways you can help them.

Recognise that the aim of the game is to build mutually beneficial relationships. When meeting someone, think about what you can offer them, whether it's advice, a referral, or a connection to someone else in your network. By giving before you receive, you'll build trust and establish yourself as a valuable contact. 

To truly succeed with your networking efforts, it's vital to maintain your network by keeping in touch with your contacts on a regular basis. Share updates on your business or career, offer to help with their needs, and look for opportunities to connect them with others in your network. By staying top of mind, you'll be more likely to receive opportunities that wouldn’t otherwise be available to you.


As a startup, attending expos can be a great way to get your brand in front of potential customers. You can create a booth or exhibit that showcases your products or services and provides information about your startups. You can also offer promotions or giveaways to attract attendees to your booth. Be sure to follow up with any leads or contacts you make after the expo to keep the momentum going.

It’s worth noting that not all expos are a great use of your time. Select carefully which expo is right for your startup based on the types of audience it’s targeting and the outlay it requires for you to participate.